Privacy policy
Last updated — 2026-07-16
Minealyze ("we", "us") operates a revenue-retention analytics service for Minecraft servers. This policy explains what data we collect, why, and how you stay in control of it.
Who is responsible for what
For player and revenue data ingested from your server, the server owner acts as data controller and Minealyze acts as data processor under a data processing agreement (DPA). For your own account data (name, email, billing), Minealyze is the controller.
What we collect
Session and playtime events from the collector plugin or your imported Plan database; purchase events from your connected Tebex shop (amount, date, package, pseudonymized UUID — never card data, which never transits through us); account data (name, email); product usage for the app itself (via PostHog, opt-out available).
Minimization & pseudonymization
Player UUIDs are pseudonymized before any AI model call. Chat, sign, and book content is excluded from extracts by default ("content-free mode"). We never send raw personal data to a language model for scoring — churn prediction is deterministic (SQL + lightweight ML), not an LLM reading player data one by one.
AI sub-processors
Narration and message drafting are performed by commercial AI APIs (Anthropic, and optionally OpenAI for embeddings) under their commercial terms: no training on customer content, no retention by default. Zero-data-retention options are used where eligible.
Retention & deletion
Retention windows are configurable by the server owner. Raw player content, where stored at all, is kept for the shortest period useful; aggregates (scores, cohorts, revenue lift) may be kept longer. Accounts and servers can be deleted self-service; deletion propagates to backups within a documented window.
Minors
Minecraft communities include many minors. We do not knowingly target players under 13 for win-back campaigns, minimize data collected about them, and expect server owners (as controllers) to obtain any consent required under applicable law for their community.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your data, and to object to processing. Contact the server owner (for player data) or us directly (for account data) to exercise these rights.
Cookies & analytics
We use a functional cookie to remember your language preference and, where enabled, PostHog product analytics to understand feature usage. No third-party advertising trackers.
Contact
Questions about this policy can be sent to the email address listed on our website's contact page.