Terms of service

Last updated — 2026-07-16

This page is provided for information only and is not legal advice. If you need a legally binding version for your jurisdiction, consult qualified counsel.

These terms govern access to and use of Minealyze. By creating an account or connecting a server, you agree to them.

The service

Minealyze provides descriptive analytics for Minecraft servers (free tier) and, on paid tiers, churn detection, targeted win-back campaigns, and measured lift reporting. Minealyze is not an official Minecraft product and is not approved by or associated with Mojang or Microsoft.

Accounts

You must provide accurate information and keep your API keys confidential. You are responsible for activity under your account and for the servers you connect.

Non-pay-to-win commitment

Any offer generated or executed by Minealyze on your server stays cosmetic or social — it never grants a gameplay advantage. This exists to keep your server compliant with the Minecraft EULA and Usage Guidelines; you remain responsible for your own compliance.

Human confirmation

Automatic win-back campaigns are off by default. Every sensitive action follows a preview → confirm → log flow unless you explicitly enable a higher autonomy level, which you can revoke at any time.

Billing

Paid plans are billed monthly in advance via Stripe. You can cancel anytime from the billing portal; access continues until the end of the paid period. Overage, where applicable, is billed above cost, never at a loss.

Acceptable use

You may not use the service to spam, harass, or target minors, to circumvent rate limits or quotas, or to attempt to access another tenant's data.

Availability & degraded mode

We aim for high availability but do not guarantee uninterrupted service. If AI processing is unavailable, deterministic scoring and the free descriptive dashboard keep working; the collector plugin never blocks your server's main thread.

Limitation of liability

The service is provided "as is". To the extent permitted by law, Minealyze is not liable for indirect or consequential damages, including lost revenue, arising from use of the service.

Termination

You may stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these terms, with notice where reasonably possible.

Changes

We may update these terms; material changes will be announced with reasonable notice.